Frequently Asked Questions
Everything you need to know about achieving salon-smooth skin at home.
How long does it take to see results with Secretreza?
Most users notice a visible reduction in hair growth after just 3 to 4 treatments, with full permanent results typically achieved within 12 weeks of consistent use.
Is the Secretreza handset safe for all skin types?
Our IPL technology is safe for a wide range of skin tones; however, it is most effective on light to medium skin tones with dark hair. It is not recommended for very dark skin or very light (blonde/red) hair.
Does the treatment hurt?
Unlike clinical laser treatments or waxing, Secretreza is designed to be virtually painless. Most users describe the sensation as a slight warmth or a mild flick against the skin.
What is your shipping policy?
We offer free standard shipping on all orders worldwide. Orders are typically processed within 24-48 hours, and delivery usually takes 7-12 business days depending on your location.
Do you offer a money-back guarantee?
Yes! We are confident in our technology, which is why we offer a 90-day 100% money-back guarantee if you don't see results after following our treatment guide.
How often should I use the device?
We recommend using your Secretreza handset once a week for the first 12 weeks. After this initial phase, you only need to use it once every 1-3 months for maintenance as needed.